来源:半岛晨报(bandaochenbaowx),已获授权转载,版权归原作者所有
6年前,市民方先生在辽宁大连保税区一家汽车4S店为妻子买了一辆沃尔沃S60。2014年6月,这辆车发生过一起追尾事故。据方先生回忆,当时车损并不严重,报了保险,将车送到购车的4S店进行维修。
今年11月中旬,想卖车的方先生在网上查询这辆车的维修记录,意外发现当初的“小碰撞”变成了“大维修”。更让他吃惊的是,他的车没有后窗雨刷,可维修记录却显示更换了“后窗雨刷片”。
想卖车 发现维修记录里藏着“秘密”要不是最近想卖车,方先生夫妻俩还真没想查询这辆车的维修记录。今年11月中旬,因给妻子换了新车,方先生想将妻子之前的一辆沃尔沃S60卖掉。委托朋友估价时,朋友给他发过来一份这辆车在4S店的维修记录。也是这份记录揭开了一个隐藏多年的“秘密”。
方先生说,这沃尔沃S60,是自己在2013年5月从大连保税区一家汽车4S店购买的,落地价格将近40万元。这辆车是送给他妻子的,所以一直都是妻子在驾驶。他记得,在2014年6月,这辆车发生过一起追尾事故。事后报了保险,并把车送到了购车的4S店进行维修。
方先生说,由于当时购买的是全险,维修费用也都由保险公司承担,所以对于后期维修事宜,都更换过什么配件,妻子都没有格外关注。直到接到通知,车辆维修好后到4S店将车开走。
在方先生的印象里,当初那起事故只是轻微的追尾,只有前保险杠有损伤。当他看到朋友从网上查到的这份4S店的维修记录后吃了一惊,他难以理解的是“小碰撞”居然变成了“大维修”。
没后窗雨刷 却显示换过“后窗雨刷片”“我这个车有后雨刷吗?你给我换后窗雨刷片,给我换哪去了?”看到维修记录后,方先生哭笑不得。他说自己的车是沃尔沃S60,这款车是S级轿车,原车根本就没有配后窗雨刷,可维修材料却神奇地写着更换过后窗雨刷片。
从方先生提供的网上的这份维修记录,记者看到,单从维修记录使用的材料来看,显示这辆车曾经更换过前杠、头灯、减震器等20余项。使用材料里记者还看到写有“脱钩装饰盖XC60”、“后窗雨刷片XC90”。
“那次追尾事故撞击在前保险杠,为何要更换‘刹车灯泡’?”这份维修记录疑点重重,方先生认为4S店涉嫌有意造假。
爱车有可能成为4S店骗保的工具方先生说,这辆车妻子只开过一年多,后来换了新车,这辆车就一直放在家里,车况保持得非常好。如果按市场价格评估,这辆车应该能卖个好价钱,但目前网上记载这辆车有这样一段“黑历史”,势必会影响其二手车的售价。
他为此也曾找到过4S店,希望能够将这份并不真实的维修记录删除,但被拒绝。方先生提供了一份疑似沃尔沃售后工作人员的微信语音。记者听到,对方有这样的说法:“有的车需要出库,就正好一起出在你这里边了……”
针对这件事,方先生这样理解,“4S店更换零件的钱是保险公司赔的,我自己的车极有可能成为4S店的骗保工具。”
记者采访时,方先生也表示,此事他已经向当时的保险公司反映,希望保险公司能介入调查。
汽车维保专家:
维修记录显示更换过3种车型的维修材料。记者咨询了我市一位资深的汽车维保专家,对方表示,从方先生提供的这份维修记录来看,显示这辆车曾经更换过“XC60”“S60”“XC90”这三种不同车型的维修材料,确实有些不可思议。从维修情况来看,也不可能判断为轻微的追尾事故。如果给这辆二手车做市场价格评估,这份维修记录肯定会成为其售价的重要参考。
4S店回应:
事发多年前,具体情况不详,已接受职能部门调查。11月27日,记者致电该汽车4S店,针对方先生反映的问题表达了采访之意。一位负责销售的工作人员表示先了解一下情况再给记者回复。之后在给记者的回电中他表示,向售后人员了解后得知确有此事。但由于此事发生在2014年,这期间公司多方面发生了变更,所以为何会出现这种事,具体原因不详。他表示,职能部门也已经介入此事,目前正在配合调查中。
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